Privacy Policy
Effective Date: April 1, 2026
Roosevelt Lake Homes is operated by Whip Ventures LLC ("we," "our," or "us"). This Privacy Policy explains how we collect, use, share, and protect your information when you visit rooseveltlakehomes.com or use our services.
1. Information We Collect
Personal information you provide: Name, email address, phone number, property details, and any other information you submit through our forms (seller intake form, buyer interest form, or contact form).
Payment information: When you purchase a subscription or add-on service, payment is processed by Stripe. We do not collect, store, or have access to your full credit card number. Stripe handles all payment data in accordance with PCI-DSS standards. We receive confirmation of payment, the amount paid, and a transaction ID.
Communications: When you communicate with us via text message, email, or through the Site, we may retain those communications and any information you provide in them.
Automatically collected data: IP address, browser type, device information, pages visited, referring URLs, and usage data collected via cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect to: respond to inquiries and provide requested services; facilitate home listings and buyer interest processes; process payments through Stripe; communicate with you about your listing, buyer inquiries, or account (including via SMS/text message); improve website performance and user experience; and send marketing or promotional communications, with opt-out options.
3. How We Share Your Information
We do not sell or rent your personal information. We may share information in the following limited circumstances:
Seller-to-buyer: When a buyer submits interest in a listed property, their contact information and inquiry details are shared with the relevant seller to facilitate the transaction.
Buyer-to-seller: Seller listing information (property details, photos, contact information as provided) is displayed publicly on the Site.
Service providers: We may share information with third-party service providers who assist us in operating the Site, processing payments, sending communications, or analyzing usage. These providers are contractually obligated to use your information only for the purposes we specify.
Park management: Buyer information may be shared with Roosevelt Lakeview Park management as part of the required buyer approval process.
Legal requirements: We may disclose information if required by law, in response to a valid legal process, or to protect the rights, property, or safety of Whip Ventures LLC, our users, or others.
4. Cookies and Tracking
The Site uses cookies and similar technologies to analyze traffic, remember preferences, and improve user experience. These may include first-party analytics tools and third-party services. You can control cookie settings through your browser. Disabling cookies may affect Site functionality.
The Site does not currently respond to "Do Not Track" browser signals, as there is no industry-standard method for honoring these requests across platforms.
5. Your Choices
You may opt out of marketing communications at any time by contacting us or using the unsubscribe mechanism provided in the communication.
You may request that we delete your personal data by emailing info@rooseveltlakehomes.com. We will respond to deletion requests within 30 days. Note that some data may be retained as required by law or for legitimate business purposes (e.g., payment records, tax obligations).
If you are a seller, canceling your subscription does not automatically delete previously submitted data. Contact us to request deletion.
6. State Privacy Rights
If you are a resident of California or another state with consumer privacy laws, you may have additional rights regarding your personal information, including the right to know what data we collect, the right to request deletion, and the right to opt out of certain data sharing. To exercise these rights, contact us at info@rooseveltlakehomes.com. We do not sell personal information as defined under the California Consumer Privacy Act (CCPA).
7. Data Retention
We retain personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Payment records are retained for accounting and tax purposes. Listing data for sold or removed properties may be retained for historical and analytical purposes.
8. Security
We implement reasonable security measures to protect your information, including encrypted connections (HTTPS) and secure third-party payment processing. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify affected users as required by applicable law.
9. Third-Party Links
The Site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
The Site is not directed at children under 18, and we do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a child under 18, we will take steps to delete it.
11. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted with a revised effective date. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.
12. Contact
If you have questions about this Privacy Policy, email us at info@rooseveltlakehomes.com.
Roosevelt Lake Homes ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Personal Information: Name, email address, phone number, and any details you provide via forms.
Automatically Collected Data: IP address, browser type, pages visited, and usage data collected via cookies and analytics tools.
2. How We Use Your Information
To respond to inquiries and provide requested services
To facilitate home listings, sales, and buyer interest processes
To improve website performance and user experience
For marketing and communication purposes (with opt-out options)
3. Sharing Your Information We do not sell or rent your personal information. We may share it with trusted third parties to facilitate services, including payment processors or park management for approval processes.
4. Your Choices You may opt out of marketing communications or request that we delete your personal data by contacting us at info@rooseveltlakehomes.com.
5. Security We implement industry-standard security measures to protect your information but cannot guarantee absolute security.
6. Third-Party Links Our website may contain links to external sites. We are not responsible for their privacy practices.
7. Changes to This Policy We may update this policy periodically. Changes will be posted with a revised effective date.
Contact Us If you have any questions, email us at info@rooseveltlakehomes.com.
